Return and Refund Policy

Thanks for purchasing our products at bellabeads.ca operated by Joanne Thornton, Owner and Designer.

To be eligible for a refund, you must return the product within 30 calendar days of your  purchase. 

The product must be in the same condition that you receive it and undamaged in any  way. 

After we receive your item, we will inspect it and process your refund. The money will be  refunded to the original payment method you’ve used during the purchase. For credit card  payments it may take 5 to 10 business days for a refund to show up on your credit card  statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days  have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact me via email or phone.